This Privacy Policy covers Paxcell Holdings Lanka (Pvt) Ltd.

Paxcell Holdings Lanka (Pvt) Ltd honours its obligation to respect and safeguard the personal information of the individuals with whom we deal. This Privacy Policy formalizes and strengthens our commitment to privacy and complies with the National Privacy Principles of the Democratic Socialist Republic of Sri Lanka. This Privacy Policy outlines our personal information management practices. It covers the following areas:

• Collection of personal information;


• Use and disclosure of personal information;


• Security of personal information;


• Accessing and updating personal information;


• The Paxcell Holdings Lanka (Pvt) Ltd website;


• Contact details;


• Complaints;


• Changes to this Policy.

In addition to our general personal information management practices, section 5 of this Policy covers the way in which an individual’s personal information is treated when they access and interact with Paxcell Holdings Lanka (Pvt) Ltd website at www.paxcellholdings.com. Acts and practices of employers that are directly related to both employee records and an employment relationship are exempted from the Privacy Act, and are not covered by this Policy.

Collection of personal information

Personal information is information or an opinion that can identify an individual or from which the identity of the individual can be reasonably ascertained. An individual’s name, address and telephone number are examples of personal information. When Paxcell Holdings Lanka (Pvt) Ltd provides you with residential home building services or when suppliers and subcontractors provide services to Paxcell Holdings Lanka (Pvt) Ltd, we need to collect certain information from you. The type of personal information which we collect will depend upon the dealings which you may have with Paxcell Holdings Lanka (Pvt) Ltd

We collect personal information provided by you or your authorized intermediaries which is reasonably necessary to:

• provide you with quality products and services;


• all things necessary to administer, manage, develop and protect those products and services;


• do all things necessary to engage you as a customer or a supplier, including but not limited to meeting our legal and insurance obligations in relation to occupational health and safety regulations, workplace and taxation laws;


• consider applications and approaches which you make to us; maintain your contact details.

Consequences if information not provided

When we ask you to provide us with personal information, if you do not provide us with that information or if that information is incomplete or inaccurate, it may: • prevent us from providing our products and services to you; • prevent us from engaging you as a customer or a supplier; • limit our ability to provide you with the level of service which you would normally expect from us; or • prevent us from being able to contact you.

Indirect collection of information

We generally try to collect personal information directly from you or through your authorized intermediaries.

Use and disclosure of personal information

Personal information which is collected by Paxcell Holdings Lanka (Pvt) Ltd is generally only used and disclosed for: • the main purpose for which the information was collected; or • related purposes, which would be within your reasonable expectations. We may otherwise use or disclose your personal information where the use or disclosure is required or authorized by law (for example, disclosure to government regulatory and law enforcement agencies) or in emergency situations. If Paxcell Holdings Lanka (Pvt) Ltd wishes to use or disclose your personal information in other circumstances, we will obtain your consent to do so. Employees of the Paxcell Holdings Lanka (Pvt) Ltd may share an individual’s personal information with their related entities. In this case, the information may only be used or disclosed by the related entity for the main purpose for which it was collected, for purposes related to the main purpose, where required or authorized by law, or for other purposes if the individual has consented. Paxcell Holdings Lanka (Pvt) Ltd does not sell personal information to companies outside Paxcell Holdings Lanka (Pvt) Ltd. We may disclose your personal information to our contractors and service providers that assist us in the operation of our business or the provision of services (for example, our internet service provider or mailing house). Paxcell Holdings Lanka (Pvt) Ltd requires these organizations to agree to comply with this Privacy Policy.

Security of personal information

We take reasonable steps to protect all of the personal information we hold from misuse, loss, unauthorized access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. Paxcell Holdings Lanka (Pvt) Ltd will destroy or permanently de-identify any personal information collected which is no longer required. External organizations which provide support services to Paxcell Holdings Lanka (Pvt) Ltd are also required to appropriately safeguard the security of the personal information which we provide to them.

Accessing and updating personal information

You may request access to your personal information or request us to correct information which we hold about you. To make a request, please put your request in writing using the contact details we have provided on the website. We may require proof of your identification before we can provide you with access to your personal information. In normal circumstances we will give you full access to the personal information which we hold about you. However, in some circumstances, we may not be required by law to provide an individual with access to or to correct their personal information. If this is the case, you will be provided with the reason(s) for our decision.

Paxcell Holdings Lanka (Pvt) Ltd website

This section outlines the way we handle personal information which we collect when an individual uses Paxcell Holdings Lanka (Pvt) Ltd website under the domain name www.paxcellholdings.com. We outsource the development, maintenance and hosting of the website to third party service providers. We may disclose personal information about an individual to our third party service providers so that they can effectively provide these services.

Collection of personal information

An individual may visit Paxcell Holdings Lanka (Pvt) Ltd website without providing us with any personal information. However, we may collect personal information about an individual accessing the website if they use one of the many inquiry forms we have provided on the website.

Links

We may, from time to time, include links in the website to the websites of other organizations which may be of interest to you. We are not responsible for the privacy practices of these websites.

Website security

As with any internet transaction, the transmission of data over the internet is not completely secure. While we take reasonable steps to protect all the personal information in our possession that we have collected via the website in accordance with our general personal information management practices, we cannot guarantee the security of all data submitted to us over the internet.

Email

If an individual emails us, the email may contain personal information about that individual. We will treat the information in accordance with our general personal information management practices outlined in this Privacy Policy.

Complaints

If you wish to make a privacy complaint, you may contact us using the contact information we have provided on the website.

Changes to this Policy

This is our current Privacy Policy outlining our personal information management practices. Paxcell Holdings Lanka (Pvt) Ltd reserves the right to amend this Privacy Policy at any time and will notify you of any changes by posting an updated version of the Policy on Paxcell Holdings Lanka (Pvt) Ltd website.